Booking.com recently acknowledged certain accommodation partners that demonstrated exceptional service standards across 220 countries.

Elite Havens was recognised in this highly acclaimed list with 10 of our exceptional properties being awarded a Traveller Review Award from Booking.com this year, for guest stays and reviews during 2020. These properties are at destinations ranging from Indonesia and Thailand to Japan and Sri Lanka 

These awards are given to Booking.com partners who have consistently received a review score between eight and ten from guests, with at least three reviews received before 1 December 2020. It recognises key partners like Elite Havens, for their commitment to exceptional hospitality and service.

Being selected as winners in the Awards’ ninth year serves as a strong testament to Elite Havens’ commitment and resilience, managing to offer exceptional travel experiences across Asia in a year of immense challenges for the hospitality industry. “This means a lot to us at Elite Havens. Our promise to our guests is an exceptional experience and memories that last a lifetime. This feedback makes us happy and gives us the energy to keep raising our performance bar to continue to meet and exceed expectations,” says Maya Rigg, CEO of Elite Havens.

“As trips became fewer and further between, each and every trip meant more to travellers than ever before, and it has become even more important to celebrate the outstanding service that the Traveller Review Award winners displayed during a year like no other,” says Arjan Dijk, SVP and Chief Marketing Officer for Booking.com.

Here are our award-winning properties:

1. Katamanda – Villa Amanzi (Phuket) – 10 rating

With its prime, sea view setting in Kata, Villa Amanzi is set within the secure Katamanda Estate, offering a sumptuous, tropical retreat for large groups of family and friends.

2. Seshu Chalet (Niseko) – 9.7 rating

Five-bedroom Seshu Chalet is located in the heart of Hirafu Village, Niseko. If you can tear yourself away from the scenic outdoors, you will certainly find a tranquil respite in this chic mountain lodge with its stylish interiors, spectacular mountain views and multi-level living.

3. Mizunara Chalet (Niseko) – 9.6 rating

Mizunara Chalet is a four-bedroom property in Hirafu Village, Niseko. Situated in Hirafu’s lower village, the chalet is only a few minutes’ walk from local restaurants, bars and Grand Hirafu ski gondola. A wonderful mountain oasis for any time of the year.

4. No. 39 Galle Fort (Sri Lanka) – 9.5 rating

Located within a historic 17th century Dutch-built fortress on Sri Lanka’s sultry south-western coast, No. 39 Galle Fort is an atmospheric three-bedroom heritage villa, graced with lashings of comfort and colonial charm.

5. Lakshmi Villas (Bali) – 9.4 rating

Lakshmi Villas is situated just 500 metres from the beach in Seminyak. These four stylish one- and two-bedroom pool villas provide up to seven bedrooms in total. The villas are staffed by a manager and villa attendants, and their central location offers a plethora of restaurants, bars and boutiques within easy reach.

6. The Layar – Designer Villas and Spa (Bali) – 9.2 rating

The Layar is a luxury 23-villa designer estate in the heart of Seminyak moments from Bali’s best restaurants, bars and boutiques. Dramatic architecture and high-spec interiors define these iconic villas, which have from one to four bedrooms and large pools set in manicured private gardens.

7. Casi67 Chalet (Niseko) – 9.2 rating

Quiet elegance, towering ceilings, honey-hued hardwood floors, expansive living spaces and floor-to-ceiling windows make four-bedroom Casi67 Chalet the perfect base for mountain adventures. This mountain chalet offers two separate chalets, Casi67 East and West. With option to rent these properties separately, both chalets exude distinctive designs and facilities, and boasts a six-seater shared jacuzzi.

8. The Beach Shack at Sandy Bay (Nusa Lembongan) – 9.0 rating

The Beach Shack at Sandy Bay is an absolute beachfront three-bedroom sanctuary in Nusa Lembongan, an enchanting island off the southern coast of Bali. Live the idyllic island life as this villa encourages indoor-outdoor living with an open-plan layout furnished with distressed wood furniture in hues of white and blue.

9. Selong Selo Resort and Residences (Lombok) – 8.8 rating

Resting on the picturesque hills of South Lombok, Selong Selo is the last name in luxurious living. The award-winning estate consists of an in-house restaurant and 27 stunning villas, ranging from one to seven bedrooms, with private infinity pools, breathtaking sea views, lavish living spaces, daily housekeeping and shuttle service.

10. Sekka Ni Chalet (Niseko) – 8.4 rating

Sekka Ni Chalet is a four-bedroom chalet consisting of a two-bedroom apartment and two separate one-bedroom units (Sekka Ni 1 and Sekka Ni 2), housed in one building. Located in Hirafu’s middle village, this chalet offers great views of Mt. Yotei while being close to the hippest bars and restaurants. When rented together, it is best enjoyed by groups of families or friends.

We at Elite Havens are humbled by the recognition and continue to provide luxury accommodation and unparalleled experiences to our guests, ultimately creating lasting memories for the years to come.